WHY DO WE NEED YOU?

Saint-Gobain Canada seeks a dynamic and experienced Vice-President of Marketing and Product Management to lead marketing and product management efforts for our various brands, for both residential and commercial applications, interior and exterior buildings. This role is pivotal in shaping the organization's future and enhancing its presence in the Canadian market.

The successful candidate will be responsible for developing and executing integrated marketing campaigns, creating customer-centric solutions, managing product portfolios, and driving digital transformation initiatives.

In addition, the VP, Marketing and Product Management will oversee a team responsible for advancing sustainable building materials through stakeholder engagement, policy influence, regulatory monitoring, and industry education—ensuring the organization plays an active leadership role in shaping the future of the building materials industry.

IS THIS JOB FOR YOU?

Key Responsibilities

• Integrated Marketing Campaigns: Develop and execute marketing campaigns highlighting the combined strengths of interior and exterior products for residential and commercial applications.
• Customer-Centric Solutions: Focus on creating solutions that address specific market needs and leverage the full product portfolio.
• Product Management: Continue to focus on the development and success of specific products, including strong market intelligence and innovative roadmaps.
• Branding & Digital: Leverage digital channels to build the Saint-Gobain brand in Canada and drive customer loyalty.
• Cross-Functional Collaboration: Foster collaboration between marketing, sales, R&D, and supply chain teams to ensure a cohesive strategy and execution.

• Building Support through Centres of Excellence: Work with corporate teams in Europe, the US & Canada to ensure effective communication and interaction across the organization.

Solutions Focus

• Innovative Product Solutions: Develop and implement innovative product solutions that address the evolving needs of customers.
• Market-Driven Strategies: Utilize market intelligence and customer feedback to develop responsive strategies.
• Customer Journey Enhancement: Focus on enhancing customer journey by providing tailored solutions.
• Holistic Product Performance: Ensure products deliver exceptional performance and value.

Team Structure

The Vice-President, Marketing and Product Management will lead a dynamic group comprised of Marketing teams, System Solutions and Product Management. This role will also collaborate with various departments, including operations, R&D, logistics, sales, finance, and customer service.

Qualifications

• Bachelor’s degree in marketing or business; MBA preferred.
• Requires 15+ years of progressive product management, marketing, supply chain, and new product development experience with previous P&L responsibility.
• Proven experience in marketing and product management, preferably in the building products industry.

Skills & Aptitudes

• Strong leadership skills with the ability to inspire and motivate a large team.
• Ability to provide vision and long-term strategic direction while fostering a culture of empowerment, accountability, and cross-functional collaboration.
• Customer Centric
• Strategic thinker with a customer-centric approach.
• Experience in digital marketing and branding.
• Strong analytical and problem-solving skills.

A LITTLE MORE ABOUT US

Saint-Gobain is the worldwide leader in light and sustainable construction; renowned for pioneering product development and spearheading of environmental responsibility in the construction and industrial markets.

Our commitment to excellence has earned Saint-Gobain North America recognition from the Top Employer for the 10th consecutive year as one of the best workplaces in North America and one of only 17 companies around the world to receive this certification.

Join us at Saint-Gobain and be part of a future where innovation meets sustainability!

LEGAL STATEMENT

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

BENEFITS IN JOINING US

What we offer…
We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being!

Our amazing benefits and programs include, but are not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
• Financial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Employee Recognition Programs
• LiveWell: Rewarding you for living a healthy lifestyle
• Be Well Be You: Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social)
• Pet insurance options: Insurance plan & prescription discount program for your furry friends
• Perks & Savings Program: access to thousands of gift cards, in-store and online discounts, as well as cashback offers.

WHY DO WE NEED YOU?

This position will be required to work on a 10:30am-7pm EST. schedule M-F.

The Customer Experience Associate (CEA) will drive, gather and support customer feedback and loyalty creation across all CertainTeed businesses. The incumbent will be responsible for gathering voice of customer data and insights through multiple platforms as well as generating sales leads to the business. The position will implement and execute a strategy for data insights and fostering relationships with customers to gain a competitive advantage in the market. The position will involve collecting customer feedback, answering product and program questions, and proactively working on promoting the business. This position is intended to be flexible in hours.

• Ensure customers receive a “best in class” customer experience by answering product questions, through inbound calls, emails, chats, NPS and outbound survey calling. These calls range from installation questions to color preferences and run across the audience spectrum of homeowners to professionals.
• Proactively promote CertainTeed products and identify opportunities for business development and sales opportunities. Knowledge base and strong communication of all CertainTeed products and promotions.
• Participate in best practice input around knowledge sharing and enhancements to the team for better efficiency in call center.
• Capture verbatim customer insights and data through platforms such as Salesforce. Proactively gather insights and pain points of each touchpoint.
• Support all CertainTeed business in building strong relationships and portfolios of loyal customers and prospecting customers.
• Collaborate with the Managers, CX team, staff at plant level and sales teams to ensure customer requirements are constantly being met.

IS THIS JOB FOR YOU?

• Bachelor’s Degree or Associate's Degree or 3 – 5+ years of customer service-related experience required.
• Attention to detail required.
• Demonstrate pro-activeness and initiative when dealing with queries and following up on customer questions.
• A positive attitude with the ability to ‘make things happen’ is essential.
• Applicant must have a strong customer service focus and recognize the importance of exceeding customer expectations while working within a team-oriented environment.
• Experience in sales, call center, product support, or similar environment is preferred.
• Clear and professional communication skills, both oral and written
• Exhibit adaptability and very strong problem-solving skills
• Must be energetic, results-driven and capable of working in a team environment.
• Must be a proven team player with the ability to work on own
• Must have proven planning, organization, and time management skills
• Computer literate with previous knowledge of Salesforce being an advantage (training can be provided)

A LITTLE MORE ABOUT US

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $52,000.00 to $80,000.00 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $56,100.00 to $86,300.00. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
  • Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day

WHY DO WE NEED YOU?

Manufacturing is evolving rapidly, and Saint-Gobain is leading the way.

We are entering an exciting time in the world of manufacturing. At Saint-Gobain North America, we’re asking the questions that will take our plants to the next level: Manufacturing 4.0. Whether you're starting your career or looking to transition into the manufacturing field, our 18-month Essentials of Manufacturing (EOM) program represents the first step in your journey with us. This program is part of a full-time, permanent position and supports the first 18 months of your career at Saint-Gobain.

Every challenge overcome, every skill acquired, and every lesson learned during the 18-month program will help shape you into a forward-thinking engineer.

To achieve this:

• We will prepare you for a dynamic career at a pivotal moment in the next manufacturing revolution.
• We will teach you how to apply academic theory to real-world manufacturing practices.
• We will inspire you to make a meaningful impact on the evolution of our plants.

Program Overview:

Our 18-month development program places participants in a full-time operational role, giving them the opportunity to strengthen their manufacturing skills while gaining exposure to Saint-Gobain North America. Each participant is assigned to a manufacturing site for 18 months and travels quarterly to other Saint-Gobain facilities across North America. Participants spend 80% of their time on local site projects and 20% on EOM program activities.

Many of these activities are designed to accelerate career development and long-term professional growth, including virtual and classroom training, hands-on learning experiences, and a wide range of networking opportunities. Participation in training sessions and quarterly events is mandatory to complete the program. Participants are expected to attend all activities unless exceptional circumstances arise.

While start dates may vary, the EOM program officially begins each July and concludes 18 months later, in December of the following year. After completing the program, EOM engineers work closely with our dedicated HR team to identify an operational role at one of our 160 sites across North America. While placement is not guaranteed, most graduates of the EOM program are able to choose from multiple opportunities within Saint-Gobain.

IS THIS JOB FOR YOU?

The role duties and responsibilities will vary depending on the location. Some examples of specific responsibilities are:

• Providing engineering support for site process improvements.
• Supporting capital expenditure projects/ new equipment installations.
• Supporting safety/sustainability initiatives at the plant.
• Implementing new automation processes at the site.
• Analyze existing manufacturing processes to identify bottlenecks, inefficiencies, and areas for cost reduction and quality improvement.

More information will be provided by the recruiter and hiring manager during the interview process.

TO MAKE SURE NOTHING IS FORGOTTEN

EXPOSURE

Every three months, spend approximately one week at a different plant in North America with the rest of your EOM Cohort—learning about our businesses, products, and operations and building strong camaraderie. Travel can take place at any manufacturing site in the United States or Canada. (Participants must have valid travel documentation, including a passport.)

MENTORSHIP

Navigate through large and diverse business units alongside a dedicated mentor, who shares knowledge and advice essential to success and career development.

CHALLENGE

Work on projects that are a priority to the business and will challenge your skills as well as the old ways of manufacturing. Participate in various trainings to grow your technical and business skillsets in lean manufacturing practices, data analytics, business acumen, project management, presentation skills and more!

IMPACT

Dive into the program’s focus on impact from Day 1. You will experience a unique level of empowerment—including responsibility for concrete results—all while gaining invaluable experience within a condensed timeframe. We have Employee Resource Groups (ERGs) at Saint-Gobain, which play a vital role in fostering a diverse, inclusive, and supportive workplace. Our ERGs are voluntary, employee-led groups that align with our business goals while creating spaces for connection, advocacy, growth, and impact.

GLOBAL

Saint-Gobain operates in over 70 countries across various industries, including construction, automotive, aerospace, industrial manufacturing, and life sciences. Upon completion of the EOM Program, you’ll have the chance to apply for the Essentials Global Experience Program, allowing you to work and travel for projects with Saint-Gobain businesses worldwide! (Participants must have valid travel documentation, including a passport.)

Qualifications

• B.S. in an engineering discipline (Mechanical, Chemical, Industrial, Electrical etc.)
• Internship experience in manufacturing or professional setting is a plus
• Valid passport required for international travel to Canada

Candidates should possess

• A desire to travel and the flexibility to be mobile
• A desire to learn and leave your comfort zone
• A desire to be a part of a community and cohort
• Ability to work and communicate well with others in a team environment

Please note, due to the timing of the EOM program, immigration sponsorship is not provided

A LITTLE MORE ABOUT US

Saint-Gobain North America, one of the world’s largest building materials companies and manufacturer of innovative material solutions, helps create great living spaces by combining comfort and sustainability. For more than three-and-a-half centuries, Saint-Gobain has been enhancing the wellbeing of people everywhere, whether it’s by addressing climate change, delivering true sustainable development, advancing the information revolution, participating in medical breakthroughs or playing a vital role in space exploration. Focusing on the intersection of people, innovation and purpose, Saint-Gobain helps to address the needs of today and the challenges of tomorrow – offering employees the opportunity to invent themselves and reshape the world.

At Saint-Gobain North America, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

BENEFITS IN JOINING US

What we offer…

We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being!

Our amazing benefits and programs include, but are not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
• Financial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Employee Recognition Programs
• LiveWell: Rewarding you for living a healthy lifestyle
• Be Well Be You: Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social)
• Pet insurance options: Insurance plan & prescription discount program for your furry friends
• Perks & Savings Program: access to thousands of gift cards, in-store and online discounts, as well as cashback offers

WHY DO WE NEED YOU?

What’s the job?

**The ideal candidate will reside in the Grand Rapids, MI area**

The Territory Manager (TM) for CertainTeed Exterior Products is responsible for sales growth of CertainTeed’s (CT) portfolio of Roofing products and systems by generating sustained demand and positioning CT as the preferred choice among owner, architect, builder, contractor, and distribution customer audiences in a manner consistent with CertainTeed’s strategic direction.

• Works collaboratively with Regional Sales Manager to deliver sales growth and sustained demand.
• Meets Performance Objectives and Incentive Sales Goals as determined by management.
• Achieves specifications for Value Added Products (VAP) and increases project closing rate in the residential market.
• Develops and implements territory strategy consistent with the overall business to maximize quality / effectiveness and quantity of sales calls.
• Calls on end-users, contractors, builders, architects/specifiers, owners and homebuilders creating a “pull-through” demand, subsequently working with distribution customers to close related sales.
• Actively targets and tracks construction projects from planning through bidding phases to maximize closing rates using company provided tools.
• Builds, maintains and adds value to relationships between customers and CT’s organization; customers include all audiences, including owners, specifiers, contractors, distributors, etc.
• Conducts and participates in sales promotions and educational meeting with architects, contractors, builders and builder sales representative, applicators, distributors and other trade factors.

IS THIS JOB FOR YOU?

What do you bring?

• Bachelor’s degree in architecture, marketing, business or similar discipline. OR Comparable experience in lieu of a degree - Five (5) years of equivalent training and experience that provides thorough knowledge of the laws, regulations and practices concerned with the field of construction
• 4+ years of applied professional experience which includes managing customer relationships, sales presentations and closings of sales
• Knowledge of residential construction practices.
• Demonstrated ability to establish rapport and build quality relationships through networking.
• Good interpersonal, negotiating and problem solving skills
• Excellent presentation skills with good written and oral communication
• Valid Driver’s License

TO MAKE SURE NOTHING IS FORGOTTEN

What are our perks?

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $70,000 to $105,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 45% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $101,500 to $152,200. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

A LITTLE MORE ABOUT US

Why work for us? 

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, insulation, drywall and ceilings. 

 A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com 

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.

WHY DO WE NEED YOU?

The Finishing Operator I position sets up and operates various types of machines or hand tools for multiple grinding/finishing operations. Product handled may be in forms ranging from initial shaping to final finishing.

• Uses product-finishing knowledge to assess appearance, weights, finish, and dimensions against specifications.
• Handles manufactured products including Abrasives wheels, Abrasive Segments, Ceramic finish, and Kiln furniture.
• Uses CNC equipment and precision instruments and equipment, (i.e., vernier calipers, height gauges, protractors, comparators, plug gauges, dial indicators) to attain accurate dimensions and sometimes tight, high precision tolerances.
• May use stationary equipment such as Amni, V-sider, shape wheel chuck, sandblasting, equipment speed tester, laser scribe, cut-saw, water jet, and balancer. Loads or unloads material or work piece manually or with hoists into machinery.
• Studies blueprints, work orders, machine instructions and applies finishing experience to determine product specifications, tool/equipment requirements or operational sequences. Works within tight tolerances.
• Moves machine controls to position and sets up work pieces and adjusts machines for pre-selected or self-determined operational settings. Observes machine operations to detect any problems; make necessary adjustments to correct problems.
• Verifies quality of finished work through inspection, comparison measurement, or speed testing electronically.
• Supports World Class Manufacturing activities including autonomous work teams.

WHAT ARE THE REQUIREMENTS?

• HS Diploma or GED equivalent experience required.
• Should possess knowledge of blueprint reading, trade mathematics in computing and verifying dimensions in the planning, layout, and final dimension checking process.
• Requires a minimum of 4 months' work experience to become proficient in all phases of the job to work independently.
• Technical school training, apprenticeship program, or equivalent work experience necessary in operating CNC machines and other related machines may be required.

IS THIS JOB FOR YOU?

Physical Demands/Efforts

• Occasionally lifts and/or moves up to 50 pounds with or without assistance and weight greater than 50 pounds with lift devise assistance.
• Frequently required to stand for continuous periods of time, walk, and use hands to finger, handle, or feel, reach with hands and arms. Occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl and smell.

Mental & Visual Demands

• Concentrated mental and visual attention is regularly required for performing work to close tolerance of accuracy and quantity.

A TEAM READY TO WELCOME YOU

Saint-Gobain Abrasives manufacturers and distributes high quality abrasive products to engineering, distribution and retail markets in the US. We are the world’s leading abrasives manufacturer and the only international supplier of abrasives that manufacturers each of the 3 major types of abrasives: Bonded Abrasives, Coated Abrasives and Diamond products.

With a strong presence in every continent the Abrasives Division serves its customers through structured sales operations in over 26 countries and employs nearly 16,000 people globally. Abrasives forms a key part of the High Performance Materials Division of Saint-Gobain, which is one of the 5 key areas of activity in which Saint-Gobain operate.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

WHY DO WE NEED YOU?

(Position overview)

Primary Functions:

Responsible for maintaining the safe and efficient traffic flow throughout the Shakopee Roofing Plant by coordinating the inbound and outbound logistics traffic. Responsible operating both weigh scales and preparing shipping documents according to CertainTeed’s Logistics Standard Operating Procedures using the BPCS/SAP System Platforms.  The Traffic Coordinator has a critical role in our Emergency Action Plans including Fire, Medical and Weather preparedness and response. 

IS THIS JOB FOR YOU?

(Position requirements)

• Minimum High School Education
• Good working knowledge of Warehouse/Shipping policies, procedures, operations and general transportation processes.
• Attention to detail and proficiency with internal computer systems including SAP and Microsoft Office. SAP Experience preferred.
• Excellent communication skills and able to multi-task in a very fast paced environment
• Excellent Attendance Practices Required
• Ability to deal calmly and effectively with high stress situations, sensitivity to other’s needs and positive demeanor.
• This position is a Mon-Fri night shift position 11p-7a (may be required to work 7p-7a for vacation coverage.

A LITTLE MORE ABOUT US

At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “Making the World a Better Home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.

BENEFITS IN JOINING US

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan, and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

WHY DO WE NEED YOU?

The Production Supervisor II manages the daily activities of production personnel and provides key leadership to safety, quality, housekeeping and cost reduction while promoting positive employee relations within the production team. The Production Supervisor II monitors employee productivity by providing useful feedback and training, and sets employees' performance goals that comply with the organization’s plans and vision. They consistently and equitably enforce plant rules, holding employees accountable for all facets of their jobs. The Production Supervisor II is held accountable to ensure production activities are carried out in compliance with all environmental, health, and safety requirements, compliance with legal and company policies, and procedures in a manner consistent with SGC CertainTeed LLC Principles of Conduct and Action.

Essential Functions:

• Provides coaching to Production Supervisor I
• Directly supervises the hourly production employees on the safe and efficient operation of the production line equipment and processes. Will lead shift safety meetings to ensure compliance to all safety, environmental and health policies, procedures, and practices
• Communicates & documents employee expectations and assess employee performance. Provides coaching and development opportunities and administers disciplinary action up to and including termination if needed. Will be required to assist in the evaluation and selection process of hiring hourly employees.
• Oversees the training of production employees to ensure they receive adequate training prior to operating any of the manufacturing equipment and that they follow the standard operating procedures and work instructions.
• Assists in performing root-cause analysis as well as implementing sustainable countermeasures on losses related to production.
• Maintains workplace organization to ensure good housekeeping (5S) by holding employees responsible for their assigned work areas.
• Reviews and approves employee time in the UKG timekeeping system and ensures employees are paid the correct hours and wages in accordance with the respective sites pay policies and procedures or collective bargaining agreements.
• Other duties as assigned.

IS THIS JOB FOR YOU?

• High School Diploma or equivalent required, Associate or Bachelor's Degree preferred
• 5+ years of production experience required
• Previous supervisory experience required, in a union environment preferred
• Proficiency in Microsoft Suite required, proficiency in SAP preferred
• General understanding of ISO methodology (ISO 9001, 14001, & OHSAS 18001) required

A LITTLE MORE ABOUT US

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information to be provided in job postings. Saint-Gobain Aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. We believe in the importance of pay transparency and what we offer potential candidates. Provided is the national pay range for this position, which is $79,500 to $123,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $87,450 to $135,850. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and well-being- supporting your well-being to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee independent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day
  • Company-reimbursement for steel or composite-toe shoes and safety glasses

WHY DO WE NEED YOU?

The Production Supervisor I manages the daily activities of production personnel and provides key leadership to safety, quality, housekeeping and cost reduction while promoting positive employee relations within the production team. The Production Supervisor I monitors employee productivity by providing useful feedback and training, and sets employees' performance goals that comply with the organization’s plans and vision. They consistently and equitably enforce plant rules, holding employees accountable for all facets of their jobs. The Production Supervisor I is held accountable to ensure production activities are carried out in compliance with all environmental, health, and safety requirements, compliance with legal and company policies, and procedures in a manner consistent with SGC CertainTeed LLC Principles of Conduct and Action.

Essential Functions:

• Directly supervises the hourly production employees on the safe and efficient operation of the production line equipment and processes. Will lead shift safety meetings to ensure compliance to all safety, environmental and health policies, procedures, and practices
• Communicates & documents employee expectations and assess employee performance. Provides coaching and development opportunities and administers disciplinary action up to and including termination if needed. Will be required to assist in the evaluation and selection process of hiring hourly employees.
• Oversees the training of production employees to ensure they receive adequate training prior to operating any of the manufacturing equipment and that they follow the standard operating procedures and work instructions.
• Assists in performing root-cause analysis as well as implementing sustainable countermeasures on losses related to production.
• Maintains workplace organization to ensure good housekeeping (5S) by holding employees responsible for their assigned work areas. 
• Reviews and approves employee time in the UKG timekeeping system and ensures employees are paid the correct hours and wages in accordance with the respective sites pay policies and procedures or collective bargaining agreements.
• Other duties as assigned.

IS THIS JOB FOR YOU?

• High School Diploma or equivalent required, Associate or Bachelor's Degree preferred
• 3+ years of production experience required, supervisory experience in a union environment preferred
• Proficiency in Microsoft Suite required, proficiency in SAP preferred
• General understanding of ISO methodology (ISO 9001, 14001, & OHSAS 18001) required

A LITTLE MORE ABOUT US

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information to be provided in job postings. Saint-Gobain Aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. We believe in the importance of pay transparency and what we offer potential candidates. Provided is the national pay range for this position, which is $70,000 to $108,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $76,300 to $117,720. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and well-being- supporting your well-being to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee independent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day
  • Company-reimbursement for steel or composite-toe shoes and safety glasses

Pourquoi avons-nous besoin de vous ?

Kaycan est une filiale de Saint-Gobain, la plus importante entreprise de matériaux de construction au monde, qui jouit d’une tradition d’innovation et de croissance depuis 350 ans. Notre vision est d’être le leader mondial en construction légère et durable. Nous sommes fiers que le Top Employers Institute ait reconnu Saint-Gobain Amérique du Nord comme l’un des meilleurs endroits où travailler au monde et au Canada. Nos solutions intègrent et mettent de l’avant le bien-être de chacun d’entre nous afin de bâtir un avenir où nous travaillons collectivement vers notre objectif principal qui consiste à faire de notre monde une maison plus belle et plus durable.

Kaycan a une occasion de carrière prometteuse pour qu’un Chef d'équipe du service à la clientèle (H/F) basé à Pointe-Claire rejoigne notre équipe. Il s’agit d’une excellente occasion de rejoindre une entreprise faisant partie des Top Employer et de contribuer à notre croissance et à notre succès.

Horaire : lundi au vendredi
Statut : temps plein, permanent, sur site

Dans le cadre de ce rôle, vous serez responsable de :

• Superviser et guider l'équipe du service clientèle pour assurer un traitement rapide et précis des transactions et veiller à ce que les membres de l'équipe respectent les politiques de l'entreprise
• Susciter l'engagement de l'équipe envers des normes de service élevées afin de dépasser les attentes des clients
• Préparer les factures et les traiter conformément aux procédures standard
• Organiser des séances de formation individuelles et/ou en petits groupes pour le personnel du service clientèle sur les activités de service et les procédures établies
• Communiquer les changements de politiques, de procédures, de produits, de services, de promotions ou toute autre modification ayant une incidence sur la prestation du service à la clientèle
• Participer à la gestion du personnel du service à la clientèle, y compris le recrutement, la sélection, l'évaluation des performances et la formation
• Superviser les fonctions "quotidiennes" liées aux opérations du bureau des commandes
• S'assurer que les comptes clients sont à jour
• Vérifier les prix et la disponibilité des produits
• Effectuer d'autres tâches connexes, selon les besoins.

Ce travail est-il pour vous ?

Voici les compétences importantes à détenir pour poser votre candidature :

• 2-5 ans d'expérience dans un rôle similaire, y compris le service à la clientèle en personne, la formation et l'expérience de supervision applicable
• Esprit d'équipe avec d'excellentes compétences en matière de service à la clientèle
• Souci du détail et fortes compétences en saisie de données
• Très bonnes compétences informatiques et expérience avec Oracle, saisie de données et bases de données
• Bien organisé et doté de solides compétences en leadership
• Excellentes aptitudes à la communication verbale et écrite
• Capacité à effectuer plusieurs tâches à la fois et à travailler dans un environnement où le rythme est soutenu.

Avantages de se joindre à nous

Nous offrons d’excellents programmes de formation, des occasions d’avancement, un ensemble complet d’avantages sociaux ainsi qu’un environnement de travail stimulant et passionnant.

En plus d’une culture de travail exceptionnelle où nous travaillons fort tout en ayant du plaisir dans le cadre de différents événements, d’activités régulières pour les employés à l’échelle de l’entreprise et d’une grande culture de sécurité, nous offrons :

• Excellent programme d’avantages sociaux pour les soins de santé;
• Conciliation travail-famille : congé parental, congés payés et programme d’aide aux employés;
• Sécurité financière : REER concurrentiel;
• Jour de congé pour bénévolat : redonnez à la collectivité — chaque employé a droit à une journée de congé payé par année pour effectuer du bénévolat auprès d’un organisme de bienfaisance agréé;
• Programme LiveWell : vous récompensant pour avoir un mode de vie sain;
• Et plus encore!

POURQUOI TRAVAILLER CHEZ NOUS?

Chez Saint-Gobain, les employés sont fiers de faire partie d’une organisation dont la culture a comme valeurs fondamentales la confiance, l’autonomisation et la collaboration. Notre entreprise encourage la diversité et l’inclusion sous toutes leurs formes et nos produits font du monde une maison magnifique, sécuritaire et durable.