Collections and Deductions Analyst

WHY DO WE NEED YOU?

What's the job?

The Collections & Deductions Analyst will be responsible for managing a direct portfolio of accounts receivable focusing on credit extension, collection and dispute resolution. This role will implement strategies to enhance successful collections to improve the overall health of the receivable portfolio by increasing cash flow, decreasing DSO, and limiting both credit risk and bad debt exposure. We look to the analyst to leveraging system enhancements and become a strategic partner with the sales channel they serve.

Key responsibilities include not only the collection aspect of the portfolio but also conducting thorough root cause analysis for disputes and financial credit analysis on customer accounts. The analyst will collaborate with various key teams within the organization to resolve and prevent future issues. Monthly KPI reporting and other duties consistent with the skills and training for this position will also be expected.

IS THIS JOB FOR YOU?

What do you bring?

Requirements:

Bachelor's Degree in Finance, Business, Accounting or related field

· 3+ years in Corporate Collections & Deductions

· Proven track record as a credit professional, showcasing expertise in managing credit risk and minimizing bad debt exposure

· Ability to identify dispute root cause analysis and coordinate resolution with respective team(s) in the organization to prevent reoccurrence

· A self-starter, proactive approach, ability to handle/manage multiple projects and competing priorities

· Proficiency in collection, dispute resolution, ensuring efficient and effective problem-solving

· Excellent communication skills that can be scaled between all levels of the organization

Preferred Experience:

· Experience in a manufacturing and/or global business

· System experience with SAP, Salesforce, Power BI, and GETPAID

TO MAKE SURE NOTHING IS FORGOTTEN

What are our perks?

At Saint-Gobain, our goal is to deliver a comprehensive Total Rewards package to support your well-being and improve daily life for you and your family. We value your contribution to our purpose, Making the World a Better Home, and your Total Rewards package aims to help you plan for the future you want.

Employees have the flexibility to choose the benefits that best fit their individual needs:

• Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program • Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave • Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $81,500 to $126,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 10% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $89,600 to $139,100. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

A LITTLE MORE ABOUT US

Why work for us?

Saint-Gobain Abrasives offers powerful, precise, user-friendly solutions, which enable customers to cut, shape and finish all materials in the most complex and challenging applications. By working closely with end-users and grinding expert partners, Saint-Gobain Abrasives designs and provides customized solutions to secure the best option for performance, cost and safety. Leveraging its global manufacturing presence, Saint-Gobain Abrasives serves its customers locally through its structured sales operations in more than 27 countries while employing more than 10,000 people.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].

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Location: Worcester, Massachusetts

Posting Date: June 9, 2026

Job Code: USA14664

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